Core Practices:

• Development of appropriate technology.
• Conduct a down-market needs analysis.
• Develop more efficient supply chain models.

Synergies:

• Mobilize resources that directly support knowledge development.
• Use valuation techniques to account for the hidden costs of resources.

Tensions:

• Those not wanting to support development costs are not suited for innovation.

Synergies:

• Promote work ethic among social clients and internal stakeholders.
• Promote a mindset in support of knowledge sharing.

Tensions:

• Be mindful of the fact that promoting a more competitive business attitude might impede efforts to promote knowledge sharing.

Synergies:

• Leverage stakeholders’ knowledge and skills by promoting the concept of “user-led innovation”.

Tensions:

• Increasing stakeholder engagement required accepting slower stakeholder-driven trial and error processes.